Refund and Returns Policy

Refund & Returns Policy – Keyswind.com

Operated by Arga Digital Group LLC (EIN: 61-2277171)
Contact: [email protected] – WhatsApp: +34 633 726 989

Our 100% Money-Back Guarantee

At Keyswind, we want you to shop with confidence.
If you are not satisfied with your purchase or you made a mistake during checkout, our support team will assist you immediately and our technical staff will help you resolve any activation issue as quickly as possible.

We offer a full money-back guarantee under the conditions below.

1. Refunds

1.1 – Your refund request will be approved immediately if:
✔ The Customer declares that the product does not work, and provides evidence of the issue (e.g., screenshots, activation error messages).

If the conditions of section 1.1 are met, your refund will be processed within 24 hours.

2. Replacements

2.1 – Your replacement request will be approved immediately if:
✔ The Customer declares that they made a mistake during the purchase (e.g., wrong product).
✔ The Customer declares that the product does not work (evidence required).
✔ The Customer declares that the product has not been used and will not be used in the future.
✔ The Customer declares that the product has not been shared with third parties and will not be shared.

Note: Customer declarations will be formally recorded and therefore legally binding.

3. When Refund or Replacement Requests Cannot Be Approved

Your request will NOT be accepted in the following cases:

❌ The product has already been activated, making it no longer resellable or reusable.
❌ The Customer refuses to cooperate with our support team or declines troubleshooting assistance.
❌ The request is made after 14 days from the purchase date.

4. Important Notes Before Activation

Please ensure before installing or activating the license that:

You purchased the correct product for your device.
The software is compatible with your system.

Once replaced or refunded:

Any returned product will be permanently blocked and cannot be used again.
If the product has already been activated, it may stop working on any device where it was previously installed.

5. Our Support Team is Always Here for You

If you need any help at any time, our customer service team is always ready to assist you quickly and efficiently.

Shop with Confidence at Keyswind.com
Fast delivery, verified keys, technical support, and a 100% satisfaction guarantee.